Shepherding a design team through the usability and IA process of a specific project can be a cost effective way of bringing staff up-to-speed with usability and IA processes, without the expense and time consuming process of sending them on a training course.

Statistics show that delegates rarely retain more than 20% of what they have learnt on a training course.

Appointing an experienced trainer to work on a project can be a way to build usability into the project from the start, reducing the requirement for revisions. Project based training would allow your staff to learn and reinforce that knowledge through experience and application. In addition, you will have security knowing that your project conforms to standard interface heuristics, and IA fundamentals.

Project based learning brings necessary usability skills into your organisation, ensuring that best practices are integrated into your design process. Staff in your design team can share responsibility and can help each other identify potential problems before they develop.

Topics Covered

The topics covered with vary according to the project, but to ensure staff have a balanced knowledge I would like to have covered the following topics during my stay.

· The benefits of usability and information architecture fundamentals

· Card Sorting and Task Analysis

· Personas and User Profiles

· Usability Heuristics

· Usability methodology during a project life-cycle

· Usability principles of web or interface design (customised to your web site)

· Usability evaluation and testing methods

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